DLsite › Guides
Guides: buying and using DLsite
- How to Pay on DLsite from Outside Japan: Cards, Points and Serial Codes
DLsite charges in Japanese yen. Card problems, viviON points (1 point = 1 yen), official serial-code sellers and the 30% welcome coupon — from DLsite's own help pages. - Does DLsite Do Refunds? Wrong Language, Double Charges and Defects
DLsite does not refund or cancel completed purchases. The exceptions DLsite lists: works you can't view (within 10 days) and double charges. - DLsite Game Won't Open, Extract or Shows Garbled Text (Mojibake): Official Fixes
Extraction errors, split files, 0x80004005, garbled text and “file not found” — the fixes DLsite's help pages give, step by step. - How to Tell if a DLsite Work Has an English Version (Before You Buy)
Supported languages, separate translated editions, DLsite official translations and Translators Unite — how to know a work is in English before paying. - Read and Listen to DLsite Works on Your Phone (DLsite Play, Sound) and Re-download
DLsite Play in the browser, the free DLsite Sound app for voice/ASMR, which works are PC-only, and unlimited re-downloads. - DLsite Release Dates, Pre-orders and Following a Circle for New Works
Where DLsite shows upcoming works and the release calendar, how pre-orders work, and how to get an email when a circle releases a new work.